Shipping & Delivery
How long does shipping take?
We offer:Standard Delivery:. Please allow delivery times of up to 12 working days for delivery. Delivery is free for orders over €50. €9.99 Euros for orders under €50. Please be advised that delivery times for Romania, Croatia, and Latvia are current
Where do you ship to?
We ship to the following countries in Europe. Denmark, Estonia, Croatia, Hungary, Ireland, Romania, Italy, Slovenia, Latvia,. For shipping to Switzerland please visit our International website - here. For shipping to Austria and Germany please visit
How can I track my order?
You’ll receive an email with tracking details once your order is dispatched. Please allow delivery times of up to 12 working days for delivery. Extended delivery time frames of 20 working days for orders placed to Romania, Croatia, and Latvia. You ca
How much does shipping cost?
Standard Delivery:. €9,99 or FREE on orders over €50. Express Delivery (Currently Unavailable). We cover your cross border fees such as taxes, customs fees, and your import duties, so that your order arrives at your door without additional fees to pa
Do I need to pay customs charges?
We cover your cross border fees such as taxes, customs fees, and your import duties, so that your order arrives at your door without additional fees to pay.
I have a problem with my delivery
If your tracking shows that your order has been delivered but it’s not with you, please first check your usual delivery locations and ask around with family or neighbours.If the package is still not found, contact the carrier for additional details o
How do I change my delivery address?
Unfortunately, we can't modify delivery addresses once an order is in process. To manage your delivery, sign up for carrier notifications, which may offer options for rescheduling.
Do you require a signature?
No, we do not require a signature on orders.
What happens if my order is lost or damaged by a freight forwarder?
If you have selected a freight forwarder as a delivery method, we are not liable for any lost, stolen or damaged parcels once they have been delivered to a freight forwarder. Any order issues that arise after this point should be addressed directly w